![]() Paid for 7 nights but was kicked out after 6 because the hotel would not honor their word and adjust the dates of our stay in the computer by one day when they promised to allow us to make changes. Also, they only allow one free device for WI-FI each additional is $4. No apologizes or attempt to rectify to situation. REALLY.? How would a drunk person get a pass key? Of course considering the front desk was occupied for at least 20 minutes I suppose anyone could have gotten key. Her only excuse was maybe someone had a pass key. Upon checking out, the clerk dressed in some very odd Easter Egg looking hat. The door opened enough that we could see light from the hall way and hear Very Drunk people outside our room and eventually in another room very close by. If it wasn't for the latch across the door, they would have got into our room. At 3:06 am, someone tried getting into our room. Our room was in the middle of the hallway. This should have been my first clue that something else was wrong. We were told the room was on the end, but it wasn't. We were put on the 4th floor which was alight except that we asked to be near the end of the hall. Finally, someone showed up with very little concern about anyone waiting. I did find another number on the website and that seemed to ring to the same number. We could here the phone ringing, but again, no one was around. The other parties informed me they also tried. There was a number to call Hah! I tried 5 times to two different numbers. ![]() This was at 3:00 PM! No staff members were around. Upon attempting to check-in, there were already two other parties who had been waiting.
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